Smarter JewelryOperations.No blind spots.
Technology is evolving. We help you adopt it and build software around the way your business already works, so you can stay ahead of the competition.
- Easy to use for everybody
- Custom made for you
- Each person sees only what they need to
Sales accepts the new order
Is your team tired of these questions?
Each message takes someone ten minutes to answer. Imagine that across all departments and across a full order book. Delays are identified only when it’s too late.
On CaratSight, every answer is on the order. Files, approvals and piece counts, with who changed what and when.
One system. Everybody on it.
Not 10 different softwares and sheets.
Two orders, from approval to dispatch
Good morning, Elena Mon, 9 Nov
Waiting on you
- Approve CAD v3ORD-3107 · Halo ring
- Approve CAD v3ORD-3112 · Drop pendant
- Approve CAD v3ORD-3116 · Stud earrings ×2 pairs
- Confirm ring size 7ORD-3111 · Eternity band ×2
Upcoming shipments
My orders 18 open
| Order | Item | Status | ETA |
|---|---|---|---|
| ORD-3116 | Stud earrings ×2 | Approve CAD v3 | 2 Dec |
| ORD-3114 | Charm bracelet ×5 | Submitted | To confirm |
| ORD-3111 | Eternity band ×2 | Needs ring size | 24 Nov |
| ORD-3112 | Drop pendant ×3 | Approve CAD v3 | 30 Nov |
| ORD-3107 | Halo ring ×1 | Approve CAD v3 | 28 Nov |
| ORD-3102 | Drop earrings ×4 | Casting | 16 Nov |
| ORD-3098 | Solitaire pendant ×6 | QC | 13 Nov |
| ORD-3091 | Tennis bracelet ×2 | Shipped | Delivered |
Approvals ORD-3107 · Halo ring
Waiting for your approval. Casting is booked for 21 Nov.
Shipments Tap a shipment to see its pieces
New order Sales approves it, then it goes into production
Click a flag to see the orders and pieces behind it. Flags are rechecked every hour against due dates, stock and stone receipts.
- XLSXMetal reconciliationIssue, receipt and loss by bag. Read from EMR.
- PDFShipping reportDispatched, in transit and due this week
- CSVFlagged ordersEvery open flag with owner and due date
Orders your clients place in their portal arrive here. The Sales team approves each one before it goes into production.
We start on your floor, with the people doing the work.
Software only helps if your team still uses it a month after launch. So the people who will use it shape it from the first day.
We want your team to open it first thing in the morning, because it's quicker than asking.
Sit with your teams
We watch how orders actually move, desk by desk, and note where time goes and where handoffs break.
Plan the workflow
Sales and production often describe the same process differently. We map both and agree one version with you, and change a process only when you accept the reason.
Build in short rounds
Your staff test each round on real orders, and we adjust it until it fits how they work.
Roll out team by team
Each department is trained on its own view, with revisions wherever needed. We provide written guides and short videos made from your own system.
Stay on after launch
We handle support, fixes, and new stages or reports as your business changes, under a support plan agreed up front.
Want to know more?
See how three jewellery businesses run on CaratSight and what it connects to, or book a walkthrough with stages like yours.
Guides for running a jewellery workshop.
Approvals, metal, client portals and choosing software, written by the team building CaratSight.
Metal reconciliation for casting: a FIFO walkthrough
How to match shipments, bags and consumption so the balance closes to the milligram, and what to check when it doesn't.
EMR plus a coordination layer: what to read, what never to write
Where a manufacturing system should stay the source of truth, and which jobs belong in the tool your sales and CAD teams open every day.
How to set up a client portal customers actually use
Branding, which stages to show, and the three emails that cut "where is my order?" calls the most.
What clients say.
From the people who open it every morning.
We've been working together for a while now, and they've understood our requirements really well. Whenever something comes up, we can get it built around our needs.
Nimit ParikhSales Manager, Jewelart CoHonestly, the transition was much smoother than I expected. The team got used to it pretty quickly.
Aditya KhannaOperations Manager, Trezza JewelsThe portal has been a great addition. Our customers have a much easier way to check on their orders now.
Binoy ShahCEO, MaxmarkWhat I like is that we don't have to work around the software. If we need something changed or added, it can be built the way we want it.
Harshi ShahCOO, Aura DiamondsQuestions jewellers ask us.
Not covered here? Ask us directly. A person from the team replies, usually the same day.
Do we have to replace EMR or any other software?
No, not at all. Your EMR and other software continue doing what they already do. CaratSight handles the workflows around them, from quotes and CAD approvals to shipping and delivery.
If you want, we can connect your EMR and other tools so CaratSight can read information from them and keep your team updated. You don't have to replace anything or change how you work.
What happens to our previous data?
Your existing data doesn't have to be left behind. Once the platform is ready, we can import your historical data so your team has access to previous orders, records and updates alongside all new activity. We'll work with you to organise and bring it across, so you have continuity from day one.
What if our staff doesn't understand the software?
It's built with your team, not just for them. We involve the people who will actually use the platform, take their feedback at every stage, and make revisions based on how they want things to work. Each team gets a simple screen showing only what's relevant to them, using the terms they use every day. We also train everyone ourselves and stay involved until the team is comfortable.
Can our clients and their customers use it? What if we don't want our clients on the software?
Absolutely. The platform is built for your employees first. Client and customer access is entirely optional and can be introduced whenever you're ready.
Your team continues working as they normally would, updating orders and progress on the platform. Those updates can then be shared with clients through a secure, branded portal, where they can check 3D views, order status, shipping dates and comments without having to call or message your team for updates.
Each client gets a separate login and sees only their own orders. Your internal notes, costs and supplier information always remain private.
Can you build a feature we need that isn't shown here?
The features you see are just examples of what's possible, not a fixed list of what the platform can do. We build around your workflows, so if there's something specific your business needs, we'll work through it with you and build it in. And as your requirements change, the platform can change with you.
What does it cost?
Every business has different requirements, so we price each project based on what needs to be built. After understanding your workflows, we'll share a clear proposal outlining the scope, cost and ongoing support. You'll know exactly what you're signing up for before making a commitment.
Your data, your rules.
We set out in writing how your system is hosted and who can see what, before work starts.
- Your server or ours
- Run it on your own server (on-prem), in your cloud account, or have us host it.
- Your data stays yours
- Export everything whenever you want. Activity logs show who changed what, and when.
| Order status | CAD files | Pricing | Costing | Internal comments | |
|---|---|---|---|---|---|
| Management | Visible | Visible | Visible | Visible | Visible |
| Sales | Visible | Visible | Visible | Hidden | Visible |
| CAD | Visible | Visible | Hidden | Hidden | Visible |
| Your client | Visible | Visible | Visible | Hidden | Hidden |
Each client logs in separately and sees only its own orders, never your internal notes or suppliers.
Technology is evolving. Be a part of the change.
We help you adopt new technology and build software around the way your business works, so you can stay ahead of the competition. Book a 30-minute demo at your office in Mumbai or on a video call.
Just say hello tobuild together.
Book a demo, ask a question, or tell us where your team is losing time.
We're always open to new ideas. If you see a missing feature or want something custom, tell us about it and we'll make it a reality.
Send us a message
Tell us a bit about your team, or the idea you have in mind, and we'll take it from there.